Heading Pics
Terms and Conditions
*terms and conditions apply

  1. A waiting period of 6 months for all life assureds will apply for claims in respect of deaths arising from natural causes. Deaths as a result of an accident or violent means (excluding suicides) will enjoy immediate cover. Such waiting period is applicable from the commencement of Membership or from the date of any reinstatement of Membership.
  2. The above clause is industry standard and makes sure that cover is provided from receipt of the first premium for unnatural causes however natural death is only covered after 6 monthly premiums have been paid. This allows for reserves to be accumulated and prevents people on their deathbed from joining the scheme and submitting a claim immediately.
  3. No claim will be admitted if the death of any of the lives assured were due to AIDS or an AIDS related condition as a contributing cause of death within 36 months of application.
  4. Certain age limits are applicable for participation in this scheme. No claim will be payable if any of the lives assured were over the stipulated age upon membership.
  5. Premiums are payable before the 7th of each month in advance and should the premium payer be in arrears at the time of death of one of the lives assured, no claim will be payable.
  6. No benefit shall be payable if any of the life assured death is in any way due to or arising directly or indirectly entirely or partially due to suicide if such death occurs within thirty six months of joining the Scheme or within 36 months of any reinstatement of Membership.
  7. On the death of the member cover can be continued for the remaining co assureds, if any, for the same sum assured as contained here-in, subject to the payment of the premiums as specified, payment of which will be payable until the death of the longest surviving spouse where after cover in respect of all co-assureds will cease.
  8. A Master Policy has been issued containing the provisions in terms of which the Scheme is underwritten. In the case of any difference between this brochure and the Master Policy, the provisions of the Master Policy will Prevail.
Statutory Notices
Intermediary Services
Board		 Underwriter Ombudsman - Financial
O'Brien Financial Services
227 Main Road
Claremont
Cape Town
7708

PO Box 12092
Mill street 8010

Tel: 0860 103 473
Fax: (021) 671 6136
Email: queries@gatewayplan.com		 Avbob Life
Cnr Old Paarl &
Quarry Rds
Nobel Park
Bellville
Cape Town
7535 		PO Box 45007
Claremont
Cape Town
7734

Tel: (021) 674 0330
Fax: (021) 674 0951
Complaints may be addressed to:

The Liason officer: John Steele (AVBOB)
Tel: (021) 946 1290
Fax: (021) 949 1172

Policy
Gateway Cash Care Plan
Administration Fee
Intermediary Commission
Underwritten Premium paid to AVBOB Life 		Single member
R 15.31
Nil
R 14.69 		2 or more
R 20.31
Nil
R 14.69
Premium Payment:
OBFS will deduct the monthly premium due from the policyholders Bank account by means of a debit order. Premiums may change from time to time. Policyholders will be informed of these changes.

Claims notification:
Claims may be submitted or forwarded to Gateway's offices in Cape Town or Gauteng.
Cancellation of policy:
Should the Policyholder wish to cancel the policy within 30 days Gateway will refund the premiums.

Suspension of Benefits:
Should your premiums be in arrears by 60 days or more, the policy will be suspended and the benefits lapse.

Intermediary mandate:
O'Brien Financial Services has been duly authorised and appointed as lawful agents of AVBOB Life to act on its behalf and sell the insurance cover on its behalf in accordance with the terms and conditions as set out in the Master Policy. The rules and conditions of the Gateway Cash Care Plan are not inconsistent with the provisions of the Long Term Insurance Act 1998 or with the terms of the Master Policy. The Gateway Cash Care Plan is available to persons who are between the ages of 18 - 65.
Notice to Long Term Insurance Policy Holders
IMPORTANT - PLEASE READ CAREFULLY

(This notice does not form part of the Insurance Contract)
As a long-term insurance policyholder, or prospective policyholder, you have the right to the following information:

  1. The intermediary (insurance broker or representative) dealing with you must at the earliest reasonable opportunity disclose:

    1. Name, physical and postal address and telephone number.
    2. Legal capacity: whether independent or representing an insurer or brokerage.
    3. Concise details of relevant experience.
    4. Insurance products that may be sold.
    5. Insurers whose products may be marketed.
    6. Indemnity cover held - Yes / No.
    7. Shareholdings in insurers if 10% or more.
    8. Name of insurers from which the intermediary received 30% or more of total commission and remuneration during the past calendar year.

    (The intermediary must be able to produce proof of contractual relationship with and accreditation by the insurers concerned).

  2. Your right to know the impact of the decision you elect to make:

    1. The intermediary or insurer dealing with you must inform you of:
      The premium you may be paying.
      The nature and extent of benefits you may receive.
    2. If the benefits are linked to the performance of certain assets:
      How much of the premium will go towards the benefit?
      To what portfolio will your benefits be linked?
    3. The possible impact of this purchase on your finances.
    4. The possible impact of this purchase on your other policies (affordability).
    5. The possible impact of this purchase on your investment portfolio (affordability).
    6. The flexibility of changes you may make to the proposed contract.
    7. Shareholdings in insurers if 10% or more.
    8. The contract terms of the product you intend to purchase.

    (It is very important that you are quite sure that the product or transaction meets your needs and that you feel you have all the information you need to make a decision.)

  3. Your right when being advised to replace an existing policy.


    4. You may not be advised to cancel a policy to enable you to purchase a new policy or amend an existing policy, unless:

    1. The intermediary identifies the policy as a replacement policy.
    2. The implications of cancellation of the policy are disclosed to you such as:
      The influence on your benefits under the old policy.
      The additional costs incurred with the replacement.
    3. The insurer which issued the original policy will contact you, you are advised to discuss the matter with its representative.


  4. Your right to be informed by the insurer.


    5. The insurer will forward you documentation confirming policy details as discussed in paragraph 2 of this Notice, which will also include:

    1. The name of the insurer.
    2. The product being purchased.
    3. The cost in Rands of the transaction and specifically:
      1. the loadings, if any;
      2. the initial expense; and
      3. the amount of commission and other remuneration being paid to the intermediary.
    4. in the case of policies with an investment element, the ongoing expense and any other fees or charges payable.

    • The summary in terms of section 48 of the Long-term Insurance Act, 1998.
    • The contact number and address of the complaints and compliance officers of the insurer.

    (The insurer may disclose the above information on a generic basis with additional policyholder specific disclosure).

  5. Your right to cancel the transaction


    6. In most cases, you have a right to cancel a policy in writing within 30 days after receipt of the summary contemplated in section 48 from the insurer. The same applies to certain changes you may make to a policy. The insurer is obliged to confirm to you whether you have this right and to explain how to exercise it. Please bear in mind that you may not exercise if you have already claimed under the policy or if the event, which the policy insures you against, has already happened. If the policy has an investment component, you will carry any investment loss.

  6. Important warning


    • It is very important that you are quite sure that the product or transaction meets your needs and that you feel you have all the information you need before making a decision.
    • It is recommended that you discuss with the intermediary or insurer the possible impact of the proposed transaction on your finances, your other policies or your broader investment portfolio. You should also ask for information about the flexibility of any proposed policy.
    • " Where paper forms are required, it is advisable to sign them only once they are fully completed. Feel free to make notes regarding verbal information, and to ask for written confirmation or copies of documents.
    • Remember that you may contact either the Long-term Insurance Ombudsman or the Registrar of Long-term Insurance, whose details are set out below, if you have any concerns regarding a product sold to you or advice given to you.


  7. Particulars of Long-term Insurance Ombudsman


    8. PO Box 45007
    CLAREMONT
    7735
    Tel: (021) 674 0330
    Fax: (021) 674 0951

  8. Particulars of Registrar of Long-term Insurance
    9. Financial Services Board
    PO Box 35655
    MENLO PARK
    0102
    Tel: (012) 428-8000
    Fax: (012) 347-0221

(You may be requested to sign a copy of this document)
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    (021) 671 6136.
For more information kindly view the application section of the website.